Looking over Blanchard's Situational Leadership Model, it gives an explanation for why I really liked one of my managers at The Wizarding World of Harry Potter and why I really hated another, we will call him "He Who Must Not be Named." The one I didn't like had a very directive style of managing which would not change for different people or different situations. Meanwhile, the manager that I liked would be couching, supporting or delegating me (depending on the situation). I was very dedicated to my job and the guests. I also was very competent and even excelled at my role, enough so that I created a powerpoint training/retraining presentation for HTM 498 that the Three Broomsticks uses and used for inspiration in creating others for different positions at the restaurant. If He Who Must Not be Named payed any attention to the actual people working for him, he would know how to adapt to them and their needs. That is something a good leader does.
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